Privacy Policy

Effective Date: August 20, 2026

Songster Ink respects your privacy and is committed to protecting the personal information you provide when you visit our website, place an order, create an account, contact us, request a custom product or design, or otherwise use our services. This Privacy Policy explains the types of information we may collect, how we use and share it, and the choices available to you.

Information We Collect

We may collect information you provide directly to us, including your name, email address, telephone number, billing and shipping addresses, account information, order details, product preferences, customization instructions, uploaded artwork or images, messages, reviews, and other information you choose to provide.

When you make a purchase, payment information is processed as necessary to complete the transaction. We may receive transaction details such as payment status, amount, date, and order information. Payment-card information may be handled by payment service providers rather than stored directly by Songster Ink.

We may also automatically receive technical information when you use our website, including your IP address, browser type, device information, operating system, referring pages, pages viewed, approximate location derived from technical information, and dates and times of visits.

How We Use Your Information

We may use information to process and fulfill orders; produce customized or personalized products; communicate about orders, requests, returns, or customer-service matters; maintain customer accounts; process payments and refunds; prevent fraud and misuse; improve our website, products, and services; maintain business and transaction records; comply with legal and tax obligations; and protect Songster Ink, our customers, and others.

Custom Designs, Artwork and Uploaded Content

If you submit artwork, photographs, logos, text, names, or other content for a customized product, we use that material as reasonably necessary to prepare, produce, fulfill, and support your order. Please do not submit sensitive personal information that is not necessary for your order.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the site, maintain shopping and account functions, remember preferences, support security, understand website traffic, and measure use of our services. Most browsers allow you to control or delete cookies through browser settings. Disabling certain cookies may prevent some website features from working properly.

Analytics and Website Activity

We may use analytics and similar tools to understand how visitors interact with our website. Information may include page views, visits, clicks, referral information, device information, and similar activity. We use this information to improve website performance, customer experience, products, and marketing.

How We Share Information

We do not sell personal information as a business practice. We may share information with service providers that assist us with functions such as payment processing, order fulfillment, shipping, website hosting, communications, fraud prevention, analytics, customer service, and other services necessary to operate our business. We provide these parties information only as reasonably necessary for the services they perform.

We may also disclose information when required by law, legal process, court order, or governmental request, or when we reasonably believe disclosure is necessary to prevent fraud, investigate misuse, enforce our agreements, or protect the rights, safety, or property of Songster Ink, our customers, or others.

Shipping and Order Fulfillment

Information necessary to deliver an order, such as your name, shipping address, telephone number, email address, and relevant order details, may be provided to shipping carriers, fulfillment providers, or other parties involved in completing and delivering your purchase.

Marketing Communications

If you choose to receive promotional communications from us, we may use your contact information to send information about products, offers, or services. You may unsubscribe from promotional email communications using the unsubscribe option provided in those messages or by contacting us. We may still send transactional communications concerning orders, accounts, or customer-service requests.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including completing orders, providing customer service, maintaining business and tax records, resolving disputes, preventing fraud, enforcing agreements, and satisfying legal obligations. Retention periods may vary depending on the type of information and why it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure. No website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate business, tax, transaction, fraud-prevention, and recordkeeping requirements. We may need to verify your identity before processing certain requests.

Children’s Privacy

Our website and services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

Third-Party Websites and Services

Our website may contain links to websites or services operated by other organizations. Songster Ink is not responsible for the privacy practices, security, or content of third-party websites or services. Their own privacy policies apply when you use them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, practices, or legal requirements. When we update it, we will revise the effective date shown at the top of this page.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact Songster Ink using the contact information provided on our website.